Financial literacy
Safe space and contextual support in acquiring financial skills
Privacy for teens
Same experience as paying with cash, but with a debit card
Cockpit for parents
Supervision & safety net
Adjustable levels of safety and supervision depending on maturity and sense of responsibility of teens
Shared parent money pot
For everyday expenses that are not covered by pocket money
Our offering
Cost effective white label approach - quick time to market
SaaS-based solution, relying on bank’s existing backend systems
Lightweight and easy integration using open banking standards
Based on research of the needs of parents and Gen Z and Alpha teens
Understanding Gen Z & Alpha
We talked to many teens to better understand them and their world and to find out what is important to them.
Cash
Cash is king but peer-to-peer (P2P) payment became popular during the pandemic (Twint in Switzerland).
Simplicity
Simplicity is key in banking apps. Teenagers are especially interested in how much money they have.
Loyalty
Children have saving targets (smartphones like iPhone, brand clothes like Nike) and are loyal to brands.
Banks
Children don’t have touchpoints to the banks anymore.
Identified problems and requirements
Teenager
Maintain privacy when spending
Budgeting - keep an overview!
Not carrying a wallet
Remind friends to pay debts to them
Parents
No cash at hand
Teaching digital literacy
Opening a bank account for their children
Be sure that children are “safe” when spending (not controlling)
Banks
Acceleration of digital trends due to COVID
Decline in customer loyalty Gen Z
Perceived price sensitivity of Gen Z
User- and customer-centric approach
To find out what children need from a banking app, we performed 1800+ minutes of qualitative interviews, 12 prototypes, and 41 qualitative tests in 2021.
The result is a product that addresses the challenges of teaching and learning (digital) financial literacy and thus supports both teenagers and parents.
"Privacy in the app is cool - I can buy my mom a gift without her knowing."
– Teenager (11)
"I feel bad because my child has to break into the piggy bank for buying milk because I have no cash at hand anymore."
– Parent of teenager
"In the current banking app, I have to tap so much. Whereas in the Kids Banking app, I can see right away how much money I have."