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Artificial intelligence is one of the relevant trends for the future strategic orientation of banks. Generative AI in particular is changing the business models of banks and insurance companies. (Language: German)

Customers expect nowadays a fully digital customer journey. To protect those journeys against a growing of number cyber-attacks, banks must have the right solutions in place. Learn how in the article by Tobias Ott, Head of Sales Digital Banking at Netcetera.

Juniper Research interviewed Tobias Ott, Member of the Management Team, Digital Banking Division at Netcetera in August 2023 as part of their Movers and Shakers interview series.

How can providers decide out of the many white-label options on the market? Juniper Research has stepped in with a definitive leaderboard of the top providers - and Netcetera is one of them. 

The importance and usage of Mobile Banking Apps have greatly increased in recent years, making them a central contact point between clients and banks. 

Learn how banks can adapt their strategy towards ESG banking with technology to appeal to conscious customers.

By 2025, ISO 20022 is expected to become the universal standard for high-value payment systems of all reserve currencies. 

In an era marked by rapid technological advancements and shifting societal norms, the banking sector faces new challenges in adapting to the expectations of younger generations. 

The digital banking landscape is constantly evolving. While some trends such as cryptocurrencies and metaverse have lost momentum, 2023 has paved the way for new trends. 

More and more people are using Buy Now, Pay Later in e-commerce. In this article, you will learn how banks can use BNPL to strengthen customer loyalty and how it can be implemented.

Despite the convenience of card-on-file transactions for recurring payments, many consumers have security concerns, experience checkout friction, or lose track of where their credentials are stored. This presents an opportunity for card issuers to provide easy-to-use tools for consumers to view and manage their digital payment credentials – and, in the process, gain the much-coveted top-of-wallet position.

How can online merchants and payment service providers design the e-commerce customer journey so it delivers both improved security and a better checkout experience? Network tokenization has emerged as the clear answer.

Businesses are constantly looking for ways to streamline their customers’ online checkout experiences – and so minimize the number of carts they abandon. To help address that challenge, the world’s most popular payment card networks have joined forces to create Click to Pay, making express checkout a universal, intuitive, and secure experience.

To counter disruption from innovative challengers and meet the new demands of customers, traditional banks need to view digital wallets as much more than just places to process payments. By creating compelling “super wallets, they can be present across many more aspects of their customers’ lives.

With Click to Pay, customers can complete a transaction with just the click of a button. It's a seamless, user-friendly way to accept payments while protecting sensitive card information.

The area of digital payment is in constant flux, which is why it is important to keep an eye on current trends. Our experts discuss the latest developments and topics in the news.

Upcoming payment trends, including sustainability, super wallets and AI alongside Maude Prévert-Augustin from G+D.