A modern and open administration solution is essential for pension funds to take advantage of the opportunities offered by digitization. These solutions are increasingly becoming the central interaction platform with which pension funds manage sensitive data and communicate with customers. However, this makes them attractive hacking targets. Pension providers have to guarantee the security of an online customer portal both internally and externally. In addition to denial of service attacks (DDOS) or criminals extorting money, dissatisfied employees can also try to extract data or cause errors in the system.
Evaluate software security
Securing against such cyber attacks is not a one-time action but a continuous process to be able to face the changing attacks. Technical measures and optimizing organizational processes can help arm against attacks. These include, for example, regular checks of data backups, anti-virus scans, encryption, key management, or evaluation of additional security measures. So cybersecurity is a time-consuming issue for pension funds that they should not underestimate. Here, management systems in the “Software as a Service” (SaaS) model come into play. Their great advantage is that the solution provider is responsible for security. The software is licensed on a subscription basis and hosted centrally by the provider rather than installed and managed at the pension fund.