The Valiant App for mobile banking awarded in user experience and user engagement

At this year's Best of Swiss Apps Awards, held on 19 November in Zurich, the Valiant App, developed by Netcetera together with finnova, won bronze in the two categories “User Engagement” and “User Experience”.

A total of 58 projects made it onto the shortlist in at least one category at this year's Best of Swiss Apps Awards. The mobile banking app from Valiant convinced the 60-member jury of experts and reached third place in the categories “User Engagement” and “User Experience”. Our app is therefore officially one of the best of 2024.

The vision of Valiant, finnova and Netcetera was to develop a reliable companion for customers who are confronted with complicated banking apps. These offer everything but nothing exceptionally well. The Valiant app is a companion that supports them in achieving their personal goals. It is designed to simplify customers' financial lives and help them manage all their banking transactions from a single app.

Unlike conventional banking apps, this solution is based on a completely redeveloped and expandable ecosystem platform from finnova and Netcetera. The focus is on the customer experience, performance, security, scalability, and flexible and easy operation. In addition to a functional basis that is already standard for over 100 banks, the platform also offers space to implement the individual requirements of each bank and thus expand them individually and drive progress in Digital Banking.

Our software development is based on design thinking and user-centered design. Real bank customers have been consistently involved in the development process from the outset. We also have our solution regularly reviewed externally in terms of usability and accessibility.

Valiant's new solution combines the strengths of a classic banking app with modern expectations in terms of usability and design. The app is secure, easy to use and offers a wide range of impressive features. It can be started immediately and without visiting a branch office and features a secure login using biometrics. Invoices can be paid conveniently and even faster in the app via eBill or QR code. Thanks to access to their favorite functions, customers can find what they are looking for even faster. They can also easily exchange documents in the app, trade securities and cryptos, analyze expenses with the finance assistant, plan their budget and keep an eye on their CO2 footprint at all times. It is also easy to communicate or make an appointment with an advisor.

In addition, the Valiant app serves as an authentication app for traditional e-banking. Every time someone logs into e-banking, it serves as a targeted incentive to convert e-banking users to the mobile channel. This means that e-banking customers can now be reliably reached with push messages.