Tap to pay: A step to digital wallet success

Enabling an outstanding wallet experience is beyond our goal. Has it become yours?

With the European Commission introducing regulatory developments that expand NFC technology access to third-party providers, banks and other wallet providers now have an opportunity to redefine their role in customers’ digital lives.

This shift in the digital wallet landscape opens new doors for financial institutions to strengthen customer relationships, enhance engagement, and deliver innovative payment solutions.

However, the road ahead is not without challenges. Competing with existing excellent user experience is no small feat. It sets a high bar for customer expectations. To succeed, banks must offer more than just payments—they must deliver value-added features that enhance customer loyalty and engagement.

G+D Netcetera Convego® CloudPay is an advanced solution designed to help banks seize this moment and empower them to offer personalized, secure, and feature-rich digital wallets that meet evolving customer expectations while fostering loyalty and trust.

Are you already managing your brand and aiming to offer a superior customer experience, such as Apple Wallet? Don’t delay it.

CloudPay is uniquely positioned to address these challenges and empower banks to take control of their digital wallet strategies. It leverages Host Card Emulation (HCE) or Secure Element (SE) technology to enable secure NFC transactions, powering seamless Tap to Pay experiences while offering customization options and uniqueness in the bank’s approach towards its customers.

Enhanced customization:
Convego® CloudPay allows banks to tailor their wallets to meet customers’payment needs , which then provides a platform forintegrating other services such as loyalty programs, ticketing services, and regionally tailored solutions.

Optimize resources:
Reducing the need for significant resource investments on the bank’s side while maintaining direct customer relationships is at the core of our solution. By supporting multiple international and domestic payment card networks, it simplifies certification processes, minimizes integration complexity, and streamlines implementation efforts. This approach optimizes operational workflows, allowing banks to focus on enhancing customer engagement and delivering seamless digital wallet experiences.

Advanced security features:
Convego® CloudPay securely stores payment credentials to complete transactions, ensuring high-security standards without compromising user convenience.

Beyond payments:
G+D Netcetera’s solution adds value to wallets through contactless payments, allowing for the possibility of integrating other value-added services like reward programs and digital identity. It’s a foundation for a holistic approach to improving customer experience.

Now is the perfect time for banks to act and take advantage of the shifting digital payments landscape. By offering a personalized wallet experience under their own brand, banks can deepen customer trust and loyalty, ensuring they remain at the centre of their customers’ financial lives. A bank-owned wallet becomes a central hub for financial interactions, driving increased app usage and engagement while creating a stronger connection with cardholders.